Refund Policy

At WallArtLed, customer satisfaction is our top priority. We stand by the quality of our handcrafted art, and we offer a 30-day unconditional refund guarantee so you can shop with true peace of mind.

1. 30-Day Unconditional Guarantee

If you are not 100% satisfied with your purchase for any reason, you may return it to us within 30 days of receiving your item for a full refund. No questions asked.

To be eligible for a return under this guarantee, your item must simply be in the same condition that you received it and safely repacked in its original or protective packaging.

2. Initiating a Return

To start the refund process, please reach out to our team:

• Send an email to info@wallartled.com.
• Please include your Order ID and state that you would like a refund.
• We will provide you with a return shipping address and instructions.

3. Refund Processing

Once your return is received and inspected, we will notify you of the approval of your refund.

Approved refunds will be processed automatically, and a credit will automatically be applied to your credit card or original method of payment within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

4. Damages and Issues

If your item arrives damaged or defective, or if you receive the wrong item, please contact us immediately so we can evaluate the issue and send a replacement at no extra cost, or issue an immediate refund.